Swish Launches Swish Go to Pilot Third-Party Food Delivery in Bengaluru

Swish Launches Swish Go to Pilot Third-Party Food Delivery in Bengaluru

Quick food delivery startup Swish is expanding its food delivery offerings with the launch of a new feature on its app called Swish Go.

Under Swish Go, the startup is piloting food delivery for orders sourced from external third-party restaurants and cloud kitchens. The model is similar to conventional food delivery platforms such as Zomato and Swiggy.

The new service is being piloted across select pincodes in Bengaluru and is being offered without packaging and platform fees. Swish has onboarded QSR brands including Nothing Before Coffee, Mealy and Taaka Chinese for Swish Go.

The move puts Swish in competition with Swiggy’s Toing and mobility startup Rapido’s Ownly, both of which are also focused on making online food delivery more affordable.

The launch marks a shift from Swish’s full-stack model, under which customers previously ordered only from kitchens owned and operated by the startup.

Swish Go does not offer the 15-minute fulfilment promise of the core Swish app. Orders placed through the new service are expected to take longer to reach customers.

Inc42 has reached out to Swish with questions regarding Swish Go. The story will be updated with the company’s responses.

Swish Business And Funding

Swish was founded in 2024 by Aniket Shah, Ujjwal Sukheja and Saran S. The startup currently operates across nearly 50 pin codes in Bengaluru, Gurugram, Noida, Delhi and Ghaziabad.

Swish has raised $78 Mn in external funding to date from investors including Hara Global, Bain Capital Ventures, Accel, Alteria Capital and Stride Ventures.

Most recently, the startup raised $24 Mn in a funding round led by Bertelsmann India Investments.

Quick Food Delivery Market

Ultra-fast food delivery has faced challenges even for major players. Swiggy shut down its 15-minute food delivery app SNACC earlier this year, reportedly over concerns around the economics.

Delhi NCR-based startup Zing also shut shop, stating that it had overestimated demand for its product.

Swish has been relying on its vertically integrated model as a differentiated approach in the quick food delivery market.

With Swish Go, the startup has entered another emerging segment by positioning low and transparent pricing as the key proposition of its new service.

The model is similar to Rapido’s Ownly, which sought to capitalise on restaurant owners’ dissatisfaction with the high take rates charged by Swiggy and Zomato. Ownly aimed to charge zero commissions and pass the resulting cost savings to consumers.

Following Ownly’s challenge, Swiggy has also sought to expand the food delivery market through Toing. The service focuses on affordability without deep discounting by reducing commissions, delivering orders in batches and limiting the delivery radius.

FAQs

1. What is Swish Go?
Swish Go is a new Swish app feature that is piloting food delivery from external third-party restaurants and cloud kitchens.

2. Where is Swish Go being piloted?
Swish Go is being piloted across select pincodes in Bengaluru.

3. Which restaurants have joined Swish Go?
Swish has onboarded QSR brands including Nothing Before Coffee, Mealy and Taaka Chinese.

4. How is Swish Go different from Swish’s core service?
Swish’s core service operates through kitchens owned and operated by the startup and offers 15-minute fulfilment, while Swish Go sources orders from third-party restaurants and cloud kitchens and does not promise 15-minute delivery.

5. How much funding has Swish raised?
Swish has raised $78 Mn in external funding to date. Its most recent round was a $24 Mn funding round led by Bertelsmann India Investments.

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Khushi Jain

Senior Editor

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